1. Non-Refundable Payments
All fees paid to access any Calvoro Funding evaluation program are final and non-refundable, unless explicitly stated otherwise in writing by the company. By purchasing access to any of our challenges, you acknowledge that you are paying solely for entry into a simulated trading environment for educational and evaluation purposes.
2. No Guarantee of Live Capital
Purchasing an evaluation or challenge does not guarantee live capital allocation. Any rewards, bonuses, or funding opportunities offered are discretionary and subject to the trader meeting the program’s performance and compliance requirements.
3. Discretionary Refunds
Calvoro Funding reserves the right, at its sole discretion, to issue refunds in exceptional circumstances, including but not limited to:
Duplicate payments caused by technical errors
Platform malfunctions that prevent participation in the purchased program
Verified payment processing errors
Any approved refund will be processed to the original payment method used for the purchase.
4. Refund Denial & Risk Assessment
Refund requests will be denied if:
The trader has already accessed or used the evaluation platform
The trader has violated the program’s rules or Terms & Conditions
The trader is deemed, at Calvoro Funding’s sole discretion, to pose a financial, operational, or reputational risk to the company
5. How to Request a Refund
To request a refund, contact our support team at [email protected] within 7 calendar days of purchase. Requests must include proof of payment and a detailed explanation of the reason for the refund request. We will review all requests in accordance with our policies.
6. Governing Law
This Refund Policy is governed by the laws of the State of Florida, USA, without regard to conflict of law principles. All disputes will be handled in accordance with our Terms & Conditions, including binding arbitration and class-action waiver clauses.